Title: Yamidoo – AI Support Chat
Author: yamidoo
Published: <strong>9. September 2026</strong>
Last modified: 15. September 2026

---

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# Yamidoo – AI Support Chat

 By [yamidoo](https://profiles.wordpress.org/yamidoo/)

[Download](https://downloads.wordpress.org/plugin/yamidoo.1.1.1.zip)

 * [Details](https://ltz.wordpress.org/plugins/yamidoo/#description)
 * [Reviews](https://ltz.wordpress.org/plugins/yamidoo/#reviews)
 *  [Installation](https://ltz.wordpress.org/plugins/yamidoo/#installation)
 * [Development](https://ltz.wordpress.org/plugins/yamidoo/#developers)

 [Support](https://wordpress.org/support/plugin/yamidoo/)

## Description

Yamidoo is an AI-first customer support chat. This plugin connects your WordPress
site to your Yamidoo account and adds the chat widget to your site in seconds — 
no code required.

The widget answers your visitors instantly from your content and can hand off to
a human on your team when needed. All appearance and behavior (colors, welcome message,
launcher icon, suggested questions, lead capture, human handoff, and more) are configured
in your **Yamidoo dashboard**, so changes go live automatically without updating
anything in WordPress.

**What this plugin does**

 * **One-click connect.** Click _Connect to Yamidoo_, sign in or create a free account,
   and you are sent back with the site linked and indexing started. Prefer to do
   it by hand? Paste a Site ID instead.
 * Adds the Yamidoo chat widget to the front end of your site.
 * Optionally identifies logged-in WordPress users to Yamidoo (name, email, username,
   user ID) so your support team knows who they are talking to.
 * **Customer data for Easy Digital Downloads and WooCommerce.** Your team sees 
   a customer’s orders, licenses and subscriptions next to their conversation in
   your own Yamidoo inbox, and your AI assistant can answer logged-in customers’
   questions about their own account (“when does my license expire?”). Nothing is
   uploaded or shared with anyone else: your workspace fetches one customer’s record
   from your site when it is needed, over a request signed with your secret, and
   does not store it. Developers can add data from any plugin with the `yamidoo_customer_sections`
   filter.
 * Plays nicely with caching and optimization plugins — WP Rocket, LiteSpeed Cache,
   Autoptimize, Perfmatters, SiteGround Optimizer and Cloudflare Rocket Loader are
   all told to leave the widget alone.

**Requires a Yamidoo account.** Create one and get your Site ID at [yamidoo.ai](https://yamidoo.ai/).

### External services

This plugin connects to Yamidoo, a hosted third-party service operated by Yamidoo,
to provide the AI support chat. It is required for the plugin to function.

 * **What it is:** Yamidoo loads the chat widget script (`widget.js`) from the Yamidoo
   app at `https://app.yamidoo.ai` and communicates with the Yamidoo API on the 
   same host to fetch your widget’s configuration and to power live conversations.
 * **What data is sent, and when:**
    - When a visitor interacts with the widget: their chat messages, an anonymous
      session identifier, the page URL/referrer and basic browser/device metadata,
      and any files a visitor chooses to upload in the chat.
    - If “identify logged-in users” is enabled and a user is logged in: that user’s
      WordPress display name, email address, username and user ID.
    - If customer lookup is enabled: when your team opens a conversation, or the
      AI answers a logged-in customer, your Yamidoo workspace requests that one 
      email’s record from this site (`/wp-json/yamidoo/v1/customer`) — Easy Digital
      Downloads customer, licenses, orders and subscriptions, or WooCommerce orders
      and subscriptions. Every request is signed with the secret you paste into 
      the settings; the record is shown to your team and used for that answer, then
      discarded.
    - When loading the widget: your Site ID (a public identifier used to select 
      your widget configuration).
    - When you click _Connect to Yamidoo_: your site’s address, the address of the
      settings screen to return to, and your WordPress email and name to prefill
      the sign-in form. Nothing is sent until you click the button.
 * **Service links:** [Website](https://yamidoo.ai/) · [Terms of Service](https://yamidoo.ai/terms)·
   [Privacy Policy](https://yamidoo.ai/privacy)

By installing this plugin and adding your Site ID, you agree to Yamidoo’s Terms 
of Service and Privacy Policy.

## Screenshots

[⌊The Yamidoo settings screen in the WordPress admin: paste your Site ID to connect,
toggle the chat widget on the front end, and choose whether to identify logged-in
users.⌉⌊The Yamidoo settings screen in the WordPress admin: paste your Site ID to
connect, toggle the chat widget on the front end, and choose whether to identify
logged-in users.⌉[

The Yamidoo settings screen in the WordPress admin: paste your Site ID to connect,
toggle the chat widget on the front end, and choose whether to identify logged-in
users.

## Installation

 1. Install and activate the plugin.
 2. Go to **Settings  Yamidoo** and click **Connect to Yamidoo**. Sign in or create
    a free account and confirm — you are sent straight back, and the widget appears
    on your site. On Easy Digital Downloads and WooCommerce stores, customer data is
    switched on for you too.

Prefer to do it by hand?

 1. In your [Yamidoo dashboard](https://yamidoo.ai/), open your site and copy its **
    Site ID** from **Integrations  WordPress**.
 2. In **Settings  Yamidoo**, paste the Site ID and save.
 3. Optional, for Easy Digital Downloads or WooCommerce stores: in the dashboard open**
    Integrations  Customer data**, paste the Lookup URL shown in **Settings  Yamidoo**(`
    https://your-site.com/wp-json/yamidoo/v1/customer`), click **Generate secret**,
    paste the secret into WordPress and tick **Show customer data in my Yamidoo inbox**.

## FAQ

### Do I need a Yamidoo account?

Yes. Yamidoo is a hosted service; the plugin connects your site to it. Sign up at
[yamidoo.ai](https://yamidoo.ai/).

### Where do I customize the widget’s colors, text and behavior?

In your Yamidoo dashboard. Because the widget reads its configuration from Yamidoo,
your changes apply automatically — there is nothing to update in WordPress.

### Is there a paid or “Pro” version of this plugin?

No. The plugin is free. Any plan limits or premium widget features are handled by
your Yamidoo subscription on the service side.

### Does it work with caching and optimization plugins?

Yes. The widget’s script tags carry the opt-out attributes these plugins honour,
and the plugin registers on the exclusion filters of WP Rocket, LiteSpeed Cache,
Autoptimize, Perfmatters and SiteGround Optimizer, so the widget is not delayed,
deferred or combined. If you use another optimizer with a manual exclusion list,
exclude `widget.js` and `yamidoo`.

### What customer data is shared, and with whom?

Only what you enable, and only with your own Yamidoo workspace — not with Yamidoo
the company or anyone else. With customer lookup on, your workspace can ask this
site for one email address’s record at a time: the customer name and totals, and
their orders, licenses and subscriptions from Easy Digital Downloads or WooCommerce(
the most recent 8 of each). Your support team sees it in the inbox next to that 
person’s conversation. The AI only uses it when the person chatting is logged in
to your WordPress site — the plugin signs their identity, so a visitor cannot type
someone else’s email and ask about their orders. Nothing is copied into Yamidoo;
each request is signed with your secret and answered live from your site.

### My theme prints the widget itself. Can I still use customer data?

Yes. Leave **Show the Yamidoo chat widget** off so the plugin does not add a second
copy, and keep customer lookup on: the endpoint works regardless. For the AI to 
answer account questions, add a `signature` to your own `identify()` call using `
yamidoo_identity_signature( $user->user_email )`, computed in PHP.

### Can I add data from other plugins?

Yes. Hook the `yamidoo_customer_sections` filter and return extra sections (a title
and a list of items with a value, optional label, badge, tone, meta and url). Memberships,
Freemius, a CRM — anything you can look up by email.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Yamidoo – AI Support Chat” is open source software. The following people have contributed
to this plugin.

Contributors

 *   [ yamidoo ](https://profiles.wordpress.org/yamidoo/)
 *   [ WPZOOM ](https://profiles.wordpress.org/wpzoom/)

[Translate “Yamidoo – AI Support Chat” into your language.](https://translate.wordpress.org/projects/wp-plugins/yamidoo)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/yamidoo/), check out
the [SVN repository](https://plugins.svn.wordpress.org/yamidoo/), or subscribe to
the [development log](https://plugins.trac.wordpress.org/log/yamidoo/) by [RSS](https://plugins.trac.wordpress.org/log/yamidoo/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.1.1

 * NEW: One-click connect — sign in or create an account from Settings  Yamidoo 
   and everything is filled in for you

#### 1.1.0

 * NEW: Customer data for Easy Digital Downloads and WooCommerce — orders, licenses
   and subscriptions shown next to the conversation, and account questions answered
   for logged-in customers
 * NEW: `yamidoo_customer_sections` filter for other plugins
 * Logged-in identities are signed so the AI only shares account data with the real
   account holder

#### 1.0.0

 * Initial release

## Meta

 *  Version **1.1.1**
 *  Last updated **2 Deeg ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.4 or higher **
 *  Tested up to **7.1**
 *  PHP version ** 7.4 or higher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/yamidoo/)
 * Tags
 * [AI Chatbot](https://ltz.wordpress.org/plugins/tags/ai-chatbot/)[chat](https://ltz.wordpress.org/plugins/tags/chat/)
   [live chat](https://ltz.wordpress.org/plugins/tags/live-chat/)[support](https://ltz.wordpress.org/plugins/tags/support/)
   [woocommerce](https://ltz.wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://ltz.wordpress.org/plugins/yamidoo/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/yamidoo/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/yamidoo/reviews/)

## Contributors

 *   [ yamidoo ](https://profiles.wordpress.org/yamidoo/)
 *   [ WPZOOM ](https://profiles.wordpress.org/wpzoom/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/yamidoo/)