Description
BotDesk AI Chat adds your BotDesk AI receptionist to your WordPress site. BotDesk answers your visitors’ questions, captures the leads you’d otherwise miss, and can book appointments — trained on your own business in about five minutes. When you’re closed, busy, or asleep, it keeps replying so a customer with a question doesn’t bounce to a competitor.
This plugin connects your WordPress site to your BotDesk account. You paste your BotDesk API key once, and the widget appears on the front end of your site. There is nothing to code.
What the assistant does for your visitors
- Answers questions about your hours, services, and pricing, using your own site’s information.
- Captures the visitor’s name, phone, and email along with what they asked, and emails it to you.
- Routes ready-to-buy visitors toward booking an appointment (on supported plans).
- Works around the clock, on any page of your site.
How it works
This is a companion plugin for the hosted BotDesk service at botdesk.studio. You need a BotDesk account and API key. The plugin injects the official BotDesk widget script (https://botdesk.studio/widget.js) into your site’s footer with your key. It does not make any server-side calls of its own — the widget loads in the visitor’s browser exactly as BotDesk’s standard one-line embed does.
Don’t have a BotDesk account yet? Start a free trial at botdesk.studio.
Third-Party Service Disclosure
This plugin relies on the BotDesk service, a third-party hosted product. When a visitor loads a page on your site, their browser loads the BotDesk widget script from https://botdesk.studio/widget.js, and chat messages the visitor sends are processed by BotDesk to generate replies. No data is sent by this plugin from your server; all communication is between the visitor’s browser and BotDesk.
- Service: BotDesk — https://botdesk.studio
- Terms of Service: https://botdesk.studio/terms
- Privacy Policy: https://botdesk.studio/privacy
Screenshots
Installation
- Install and activate the plugin.
- Go to Settings BotDesk.
- Paste your BotDesk API key (find it in your BotDesk dashboard — it is the value inside
data-api-key="…"in your embed code). - Make sure Show widget is checked, and save.
- Visit your site — the chat button appears in the corner.
FAQ
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Do I need a BotDesk account?
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Yes. BotDesk is a hosted service. This plugin connects your site to your BotDesk account using your API key. You can start a free trial at botdesk.studio.
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Where do I find my API key?
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In your BotDesk dashboard, on the Home tab, in your embed code. It is the value inside
data-api-key="…". -
Will this slow down my site?
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The widget loads a single small script in your footer. It does not run any code on your server.
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How do I remove the widget temporarily?
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Uncheck Show widget on the settings page, or deactivate the plugin.
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Does the plugin collect any data?
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No. The plugin only stores your API key in your site’s options and prints the widget script. All chat data is handled by the BotDesk service in the visitor’s browser.
Reviews
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Contributors & Developers
“BotDesk AI Chat” is open source software. The following people have contributed to this plugin.
Contributors
Translate “BotDesk AI Chat” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.0
- Initial release. Adds the BotDesk widget to your site via your API key, with a settings page and an enable/disable toggle.